Passport Pose: Baby Photos support

Need a hand? Email contact@routinly.co.uk and we'll get back to you, usually within two working days.

What the app does

Passport Pose: Baby Photos helps you take a photo of your baby that follows the UK (GOV.UK) or US passport photo rules. Point the camera and a live meter shows how well the shot is shaping up, with hints on light, shadows and head position. Scoring happens on your phone, and your photos are never uploaded.

FAQs

How do I restore my purchase?

Open the app, go to the unlock screen and tap Restore Purchases. Make sure you are signed in with the same Apple Account you bought it with.

Does Family Sharing work?

Family Sharing depends on how the purchase is set up in the App Store. If it is not available to your family group, restoring on each person's own Apple Account is the way to go. Email us if something does not look right.

Is the score a verdict?

No. The app is a guide, never a verdict. It helps you take a better photo, but it cannot tell you what the passport service will decide. Always check your photo against the rules yourself.

Where are the rules?

The rules are set out by the UK government at GOV.UK: passport photo rules.

How do I get a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

I've found a bug or have an idea.

Email us. Tell us your iPhone model, your iOS version, and what you expected to happen.

Privacy

Read the Passport Pose privacy policy. In short: no accounts, no analytics, no servers.

Not affiliated with HM Passport Office, GOV.UK or the US Department of State.